Admin
Setup a Maintenance Mode Page in Atria
Overview This article shows how to setup a Maintenance Mode Page in Atria during an upgrade or maintenance schedule Procedure Step 1 - Create an app_offline.htm file Create an app_offline.htm file that will be used as a page during the maintenance ...
RabbitMQ on Atria v15
RabbitMQ Overview RabbitMQ is an Open Source Message Broker, it is a lightweight and easy to deploy platform that enables Atria service components to securely communicate asynchronously with each other. RabbitMQ is a core part of Atria’s ...
Security Roles - Get List of Security Roles by User
Overview This article contains a SQL scripts to generate a report to get a list of admin users by security role declared. We additionally have a script that notes down if they have the Atria MFA service enabled. This solves the problem for ...
Integrating Kaseya BMS with Atria
Introduction The Atria Kaseya BMS integration takes billing data from Atria and updates the corresponding Recurring Services contract in Kaseya. Once the contracts are updated, Kaseya can generate accurate invoices for customers. This document will ...
Importing Active Directory Groups for Management with the Workspace Service
Overview The Workspace service is used to manage access to Application Groups, Applications and Resources for each users. Each Application Group, Application or Resource is mapped to Active Directory security groups. These can then be used with ...
How to Move Customers within Atria
Objective This article will guide you how to move a customer from one reseller to another. Applies To: Atria V12.x Overview User move can only be performed by Service Provider Administrator or Reseller Administrator. When moving a Customer, they are ...
Atria Auditing and Logging
Introduction This article summarizes the auditing mechanisms for changes executed through the Atria system. The User table contains a record of all system users, each User has a UserID numeric identifier. The UserID is used to track who made ...
How to Update AD Sync Service Binaries (Atria)
Overview This article is a guide on how to update the AD Sync Service binaries on each AD Sync client. The latest update made to AD Sync Service was on Atria 12.6.8 in order to support TLS 1.2 implementation on Atria environment Affected Version ...
License Reporting Process
Overview This guide describes how Service Providers should report their Atria License Usage as per their customer services agreement with Automate101 Ltd. Click here for the License Reporting Portal URL. Getting started When your company signs up ...
Monthly Usage Reporting to Automate101 - Powershell Script
Overview We have heard from several customers who have been looking for an easier way to get their Atria license reporting out of Atria. Although there is a distributor report within the system, it seems that In many deployments this is not ...