Step

Action

1.

Set email address property for user

3. Go to Default Rule Stores > Events > User > Provision > After
4. Right click and select New Rule
5. Enter the following details on the fields below

1. Action: User Email Property Set

6. Description: Set email address property for user
7. Path: {UserFullPath}
8. Username: {UserName}
9. EmailAddress: EmailAddresses
10. ExternalEmailAddress = {UserDBProperties} (“ExternalEmailAddress”) 
11. DCServer = {DCServer}
    
    

 

                            

1. Click Condition tab and enter the following details below
   

3. Condition: Not {ExchangeProvisioned}
4. Description: Set email address property for user
5. Condition enabled: Check the Box           
   
   Click on General tab and click on Rule Enabled tick box

2. Click File > Save. 

2

Set Email Property for user in AD

1. Go to Default Rule Stores > Events > User > Provision > After

2. Right click and select New Rule
3. Enter the following details on the fields below

1. Action: User Email Property Set

6. Description: Set Email Property for user in AD
7. Path: {UserFullPath}
8. UserName: {UserCN}
9. Attribute: mail
10. Value: {UserEmail}
11. DCServer: {DCServer}

1. Click Condition tab and enter the following details below

3. Condition: Not {ExchangeProvisioned} OrElse CInt({MailboxVersion}) < 2010
4. Description: Set Email Property for user in AD
5. Condition enabled: Check the Box 

2. Click on General tab and click on Rule Enabled tick box.      

                                                         

3. Click File > Save 

3.

Close Provisioning

4.

 Restart the AtriaProvisioningService both on your Primary Location and Remote Location for these rules to take effect.

5.

Relaunch the Portal and Log back in. 

6.

Try creating and provision new users again and let us know the results.