Atria and CPSM impacted by Microsoft Exchange April Update
This issue impacts any version of CPSM or Atria used to manage Exchange 2013, 2016 or 2019 which have received the April Microsoft security update.
Last week Microsoft released a set of critical security fixes to Exchange https://techcommunity.microsoft.com/t5/exchange-team-blog/released-april-2021-exchange-server-security-updates/ba-p/2254617
This update stops PowerShell cmdlets from executing using an invoked runspace. Atria and CPSM use this technique for a subset of Exchange related provisioning and management processes.
Example Error message: The syntax is not supported by this runspace. This can occur if the runspace is in no-language mode.
At present this will impact:
- Provisioning Exchange to customers if Public Folders are enabled within the service plan
- Management of Public folders
- Management of Resource Mailboxes
Workaround for Provisioning (Item 1)
Public Folders are generally not widely used, if customers are not using public folders – disabling public folders will allow customer provisioning to function correctly.
- Navigate to Configuration > System Manager > Service Deployment.
- In "Management" side menu, select "Active Directory Location Services", then select a location where Hosted Exchange is offered. (Note: Do this to each affected location)
- Expand "Hosted Exchange" service item.
- Click "Service Settings" to expand.
- Scroll down and expand "Public Folders". Uncheck "Public Folders Enabled", click "Apply Changes". then Save.
Workaround for Item 2 and 3
Manage directly through Exchange Management Console until the patch is available.
The patch is now available for Version 12.13.x and 12.6.x (CPSM is still in testing). Please refer to the following article for the hotfix.
Hosted Exchange Version Migration
Overview Atria supports multi-Exchange version coexistence. There will be a time where you may want to upgrade/migrate a customer’s assigned version to a higher one. This article gives an overview of how Atria interacts with Exchange, considerations ...
Atria v12.11+ System Requirements
Overview The following article provides the prerequisites necessary for the deployment of Atria v12.11+ into your environment. System Requirements Environment Core servers for the platform should be domain joined. Before you can deploy Atria ...
Microsoft Online Group Management in Atria
Introduction to Group Management Groups are a fundamental feature used to control access and make information sharing easier. In the Microsoft 365 platform, there are four core group types, all of which have a core component in Azure AD. Many ...
Atria Billing Setup User Guide
Objective This article describes how to configure Atria to utilize the latest billing features. This document outlines the billing setup attributes that should be configured. Applies to Introduced in Atria version 12.0.0 Billing Setup Overview To ...
PA002 - Exchange 2019 Release Notes
Summary Updates to Exchange Service to enable support for Exchange Server 2019 Applies To CloudPortal Services Manager version 11.5.8 Release Date: 10 May 2019 Components Affected CortexDotNet (Portal web server application) CortexAPI ...